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New Halden Coffee Co.: 38% more online orders in the first quarter after relaunch. Read the case study
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2026

Halden Coffee Co.

A Bristol roaster with great coffee and a forgettable bag, rebuilt around where each lot is grown.

  • Identity
  • Packaging
  • Shop

+38%

online orders in the first quarter after launch

Coffee beans pouring from a drum roaster

Demo site: these clients, results and quotes are fictional.

Sector
Speciality coffee, Bristol
Year
2026
Duration
12 weeks

Results

online orders, Q1
+38%
new stockists
64
mobile load
1.1s

The challenge

Halden had been roasting for eleven years and selling mostly to cafés within a few miles. The coffee won awards; the bag looked like every other kraft pouch on the shelf, and the website was a list of products with a checkout.

Wholesale buyers kept asking the same question: what makes this different? The honest answer was the farms, and nothing in the brand said so.

What we did

We spent two days at the roastery and a week reading five years of sourcing notes. Every lot already had a story: an altitude, a farmer, a process. We made that the system. Each bag carries its lot number and origin as the main event, in a deep green with one gold accent.

The shop was rebuilt around the same idea. You browse by place before you browse by roast, and subscriptions follow the harvest calendar.

Before and after

Drag the handle to compare the old site with the new one.

haldencoffee.example

Timeline 12 weeks

  1. Workshop 2 weeks
  2. Direction 3 weeks
  3. Build 6 weeks
  4. Launch 1 weeks

What we delivered

  • Positioning and naming for the lot system
  • Logo, type and colour
  • Packaging for 14 lots
  • Online shop and subscriptions
  • Brand guidelines

What changed

  • Online orders rose 38% in the first quarter, with no increase in ad spend
  • 64 new stockists signed in six months, most of them after seeing the new packaging at a trade fair
  • The shop loads in 1.1 seconds on a mid-range phone
“They treated our brand like their own. The new site launched two weeks early and wholesale enquiries doubled in a month.”
Mara Ellison Founder, Halden Coffee Co.

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